Return Policy

At ANAQA, we are committed to providing high-quality products and a seamless shopping experience. Please note that we do not offer product returns or refunds, except in the case of damaged or defective items upon delivery.

Damaged/Defective Products:
If your item arrives damaged or faulty, you must contact us within 24 hours of receiving the item.
Please email us at [your email] with clear photos of the issue, along with your order number.

Exchange Policy:
Currently, we do not offer exchanges. We recommend reviewing all product details and sizes carefully before completing your purchase.

Non-Returnable Items:
Due to hygiene and quality control reasons, all sales are final.

Legal Compliance:
Our return and shipping policies are in line with UAE eCommerce regulations under the UAE Federal Law No. 15 of 2020 on Consumer Protection.